Customer Service Archives

Passenger Buys Newspaper Ad After Failed Attempts At Contacting Air NZ

ByJonathan May 18, 2020January 1, 2024

Passenger Buys Newspaper Ad After Failed Attempts At Contacting Air NZ During this time, airlines are inundated at call centers and other customer service centers….

Opinion

Telephone Or Social Media? What’s The Best Way To Communicate With Customer Service?

ByJonathan February 17, 2017

Telephone Or Social Media? What’s The Best Way To Communicate With Customer Service? If you’re anything like me, you absolutely can’t stand talking on the…

Airlines | News

Passengers: Delta Flight Attendants “Fat, Worn Out, Old”

ByJonathan May 20, 2016May 20, 2016

Passengers: Delta Flight Attendants “Fat, Worn Out, Old” A new real-time feedback, Delta Pulse, that was created by Delta Airlines with the hope of improving…