Results: 2014 Annual Freddie Awards Winners

Americas:

Airline:

Best Customer Service — Southwest Airlines – Rapid Rewards
Best Promotion — Avianca – LifeMiles
Best Elite Program — American Airlines – AAdvantage
Best Redemption Ability — Avianca – LifeMiles
Program of the Year — American Airlines – AAdvantage

Hotel:

Best Customer Service — Marriott Hotels – Marriott Rewards
Best Promotion — Marriott Hotels – Marriott Rewards
Best Elite Program — Hyatt – Gold Passport
Best Redemption Ability — Marriott Hotels – Marriott Rewards
Program of the Year — Marriott Hotels – Marriott Rewards

Best Affinity Credit Card — Southwest Airlines – Rapid Rewards Premier Card

Europe & Africa:

Airline:

Best Customer Service — SAS – EuroBonus
Best Promotion — AIR FRANCE/KLM – Flying Blue
Best Elite Program — Lufthansa – Miles & More
Best Redemption Ability — AIR FRANCE/KLM – Flying Blue
Program of the Year — AIR FRANCE/KLM – Flying Blue

Hotel:

Best Customer Service — IHG – IHG Rewards Club
Best Promotion — IHG – IHG Rewards Club
Best Elite Program — Starwood – Starwood Preferred Guest
Best Redemption Ability — IHG – IHG Rewards Club
Program of the Year — IHG – IHG Rewards Club

Best Affinity Credit Card — Flying Blue American Express

Middle-East, Asia & Oceania:

Airline:

Best Customer Service — Virgin Australia – Velocity
Best Promotion — Virgin Australia – Velocity
Best Elite Program— Virgin Australia – Velocity
Best Redemption Ability — Virgin Australia – Velocity
Program of the Year — Virgin Australia – Velocity

Hotel:

Best Customer Service — Starwood – Starwood Preferred Guest
Best Promotion — IHG – IHG Rewards Club
Best Elite Program — Hyatt – Gold Passport
Best Redemption Ability — Starwood – Starwood Preferred Guest
Program of the Year — Hyatt – Gold Passport

Best Affinity Credit Card — ADIB Etihad Guest Card

Did your program of choice win? What are your thoughts on the results? Let us know!