Flying Business on American Airlines gets you a date with the dust bunny!
Below are two images of what flying business class on American Airlines gets you. These pictures are from my MIA-GRU flight this afternoon. This was the icing on the cake after a miserable experience with American this weekend. Full story below the “dusty” images.
What was supposed to be a nice flight from Washington, D.C. to Sao Paulo turned out to be the most stressful itinerary that I have ever booked. Not all of it is American’s fault, but the majority of it is.
Yesterday afternoon I got ready to board a flight to JFK (from DCA) to connect onto a flight to GRU. However, weather had other plans and American ended up canceling the JFK bound flight. The Executive Platinum desk was very unhelpful in mitigating the cancellation, offering only a 5pm flight (the next day) to JFK. Luckily we (three of us total) were able to get a better option from an Admirals Club agent. The agent rebooked us on a DCA-MIA-GRU flight. The DCA-MIA flight was slightly delayed, which helped us board the flight, but still offered enough time to get into MIA and make our connection to GRU at 12:01am.
There were a total of at least seven passengers on the DCA-MIA flight who were connecting to the 12:01am GRU flight. We arrived 4 minutes after the 12:01 departure to find out that American did not hold the flight. Not that it is required, but it should be a courtesy for such a large amount of passengers when taking into consideration that the 12:01 flight was pretty empty. Anyway, we disconnected. Luckily my parents live in Miami and came to pick us up. The EXP desk booked us on the 10:05am flight so we went to go to my parents house to sleep until the next morning.
We get to MIA at 7am the next day (Saturday). While checking in we got a text saying the flight had been rescheduled until 6am the next day (Sunday). A few minutes later a text saying the flight was only delayed for an hour. A few minutes after that, a text came in saying the flight was on-schedule. Boarding time came and we received a text saying our flight had moved to a different gate. FAs, pilots, and agents were unaware of this. A passenger showed the FA the text and one of the FA’s raised the issue with operations. We eventually had to deplane and move gates.
The pilot blamed it on an “A/C issue” but the entire crew was shocked by the text. So… sounds odd.
After a 90 minute delay, we finally boarded and settled into the dust-ridden Boeing 777-300 bound for GRU. After the hot towels were passed out I scrubbed my table, armrest, and head cushion. It isn’t much but it makes me feel a little better than how it was prior to the scrub.
And that was that.