Southwest Gives $5000 Checks to Passengers on Flight 1380
It’s being reported that Southwest Airlines has sent a letter to the passengers that were on board Flight 1380, which was forced to make an emergency landing earlier this week after the engine blew and smashed a window of the aircraft. The letter sent to passengers included a check for $5000 and a travel voucher for $1000.
According to CNN:
In a letter to passengers, the airline expressed “sincere apologies” for the fatal incident and included the check, said Kamau Siwatu, who was aboard the flight. He was one of at least three passengers who said they received the letter.
“We value you as our customer and hope you will allow us another opportunity to restore your confidence in Southwest as the airline you can count on for your travel needs,” Siwatu’s letter said. “In this spirit, we are sending you a check in the amount of $5,000 to cover any of your immediate financial needs.”In addition to the money, passengers will also receive a $1,000 travel voucher, the letter said.It’s not unusual for airlines to give passengers money in such situations, according to CNN transportation analyst Mary Schiavo. “It gets money in the hands of people that need it for counseling or something,” Schiavo said.