Is Delta Discriminating Against Nigerian Travelers?
Chimamanda Negozi Adichie posted on December 22, 2017 a claim that Delta Air Lines purposefully targets Nigerian travelers in enforcing one of its policies intended to prevent fraud (the reason Delta gives for the policy).
In the post, Adichie, an author who has written books to include Americanah and Half of a Yellow Sun, discusses an encounter she had in 2010 when she was required to produce her credit card before the airline would allow her parents, who Adichie purchased the tickets for using her credit card, to check in for the flight. Her parents were bound for Nigeria.
According to Adichie,
I was shocked and unbelieving. My father, a 78-year-old diabetic who had an important family event to attend in Nigeria, was worried about missing his flight. I, unwell, was forced to dash to the airport as quickly as I could. I then ‘physically presented’ myself and my credit card.
My parents ended up missing their flight and were re-booked on the next flight.
Adichie said since 2010, nothing has changed, and she’s calling on the airline to change the policy, saying that it targets people from Nigeria, since many of her friends traveling to Europe and other places are not required to present the credit card.
While it does seem Delta is unique in this policy (please correct me if I’m wrong), it does not seem to target Nigeria specifically. The Points Guy wrote a post warning about this last year after he flew to Ghana. He sent a warning to people to make sure to have your credit card for check in, and if you book a flight on miles for somebody, make sure to use the person who will be traveling card so that they don’t run into the same problem.
This day and age preventing fraud is important, but it does seem like a policy that doesn’t exactly fit with where we are today in a technological world. I’ve never experienced this, but I’m sure it must be annoying to deal with because sometimes I might book on a card that I don’t use for my everyday purchases and wouldn’t necessarily have with me.
Bottom line: Hopefully this post makes people aware of the requirement and helps alleviate as many travelers as possible from ever being caught up with this policy. Has anybody else had travel with this policy?