Disabled Reporter Criticizes EasyJet After Being Left on Plane
Disabled Reporter Criticizes EasyJet After Being Left on Plane
Frank Gardner, a security correspondent for BBC, is blasting EasyJet for leaving him on the aircraft at Gatwick Airport, after wheelchair assistance failed to show after all the other passengers had deplaned. Gardner has been disabled since 2004 when he was partially paralyzed after being attacked by terrorists while reporting in Saudi Arabia.
Garnder took to Twitter and his 62,000 followers to complain about the airline.
Once more stuck on empty plane at Gatwick Airport after all passengers off and heading home as special assistance have failed to turn up. pic.twitter.com/2fFgJFwGOQ
— Frank Gardner (@FrankRGardner) January 8, 2017
Dear @Gatwick_Airport @easyJet @Ocs_Assist Your failure to get disabled pax promptly off planes even AFTER all others r off is inexcusable.
— Frank Gardner (@FrankRGardner) January 8, 2017
EasyJet responded to the complaints by Mr. Garnder in a statement to The Evening Standard, where they said they were investigating the incident. They said, “EasyJet is sorry that Mr Gardner was delayed around 30 minutes upon arrival at London Gatwick last night, cabin crew remained with him during the delay.”
My thanks to @easyJet @Ocs_Assist and @Gatwick_Airport for taking seriously the issue of getting disabled passengers promptly off planes 1/2
— Frank Gardner (@FrankRGardner) January 9, 2017
Gardner has said this isn’t the first time, or the first airline, for this to happen to him. Shortly after the incident, Garnder tweeted from Paris about being left on the plane, even after all other passengers had deplaned.
This problem is not confined to U.K. Here’s me and singer Gloria Gaynor in Paris waiting for hi-lift after all other passengers were off. pic.twitter.com/ryJeLSDSKT
— Frank Gardner (@FrankRGardner) January 9, 2017
